In business since 1950, Convergent is one of Americas leading collections agencies. As a result of our investigation we are replying with the following information: On 1/18/2017, Sprint placed this account in our office to collect a balance on their behalf of $834.26. They need to be investigated for fraud!!! If you have questions about Convergent, making a payment or debt collections in general, we have compiled an extensive FAQ section to help! It believes youre more likely to pay if youre desperate to get rid of it. If push comes to shove and you need to take legal action, its your word against the agencys. Our representatives will contact you in accordance with FDCPA standards in order to secure payment on your debt. The posting time indicated is Arizona local time. REBUTTAL BOX In response to this complaint, your account will remain reported to the credit bureaus with accuracy. They also collect medical debts. Can I get some insider knowledge or feedback? We understand that collections is often an emotional and overwhelming process. They should be able to see whether there was or not and whether you need to deal with sprint. Will paying sprint remove collection? - If it's not deleted, send an email to the executive offices from this public website:https://www.elliott.org/company-contacts/ just look for Sprint. For more than sixty years, Convergent has worked with clients in process outsourcing, revenue cycle and receivables management. Guaynabo, PR 00968. this link is to an external site that may or may not meet accessibility guidelines. Copyright 2001-document.write(new Date().getFullYear()) Fair Isaac Corporation. But we can send a letter out showing settled. READ: Foreign websites steal our content, Click Here to read other Ripoff Reports on Convergent Outsourcing, Inc. Fair Isaac does not provide "credit repair" services or advice or assistance regarding "rebuilding" or "improving" your credit record, credit history or credit rating. If you cant secure a goodwill deletion, the next step is to request debt validation from Convergent Outsourcing to identify if theres any inaccurate reporting regarding your debt; this may allow you to delete it. I was able to settle account for $500, which is a victory as the original amount was $1083. I haven't heard of them turning anyone away on chat???? This is exactly what it sounds like: These types of agreements are rare, but a debt collector may agree if its desperate for your payment. Do I handle the debt through Convergent? Copyright 2022 Consumers Unified LLC. Convergent Healthcare | 3,323 followers on LinkedIn. After being contacted in writing by Convergent Outsourcing, Inc. on June 1st, 2020, and made aware of an alleged debt, I contacted Sprint regarding this account. Received several calls from this Company. I ended up paying the entire balance through sprint in order to get account removed. Don't dispute again, it will come back validated. Improving your credit takes time, but its worth it. Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. For more information or to verify license status, visit the NMLS Consumer Access website at https://www.nmlsconsumeraccess.org/. Work with Lemberg Law out of Wilton, CT. Calls coming from Atlanta, Georgia. I contacted this Convergent outsourcing thinking they were a business that fights for the rights of consumers. Renton Washington, Convergent Outsourcing Inc. Galaxy Asset Purchasing, LLC Debt Settlement for credit card I never had Renton Washington, Convergent Outsourcing Inc Collection Fraud Houston Texas, Convergent Outsourcing Inc. Un-Reputable Collection company trying to rip me off. Work with Sprint directly if they still own the debt. All rights reserved. Companies across the United States contact us to help them recover debts. Therefore, its important to request debt verification ASAP. When you register for our products and services, we also collect certain personal information from you for identification purposes, such as your name, address, email address, telephone number, social security number, IP address, and date of birth. A link has directed you to this review. - Hopefully you will have the same luck as me and they respond finally saying yes, it will be deleted. I got a letter from these people saying that I owe T-Mobile $57.00. I'd only worry if they fail to indicate that you paid the debt. Consumers love to do business with someone that can admit mistakes and state how they made improvements. I called sprint again and lady that I barely understood anything said that if i pay in full my account will go out from collections. You can send a debt validation letter to Convergent Outsourcing asking it to confirm details of the debt, including: You can use a template if you need help writing your own letter. The records of Verizon Wireless show that your balance of $38.63 is due in full. If it is their collection dept., did you try to get them to recall the debt? Drug Rehab Deception Addiction Treatment Industry Rocked By Fraud & Abuse. We're available to help by phone at 1-800-444-8485 or online through our contact form. Caller I.D. The account is in the amount of $621. All business will get complaints. He said all he could do was put this note in my file. Convergent Outsourcing/Sprint Help Hi all. Hiding negative complaints is only a Band-Aid. Convergent Outsourcing makes every attempt to set up viable payment options within our constraints. It's advisable to send a debt validation letter via certified mail to get confirmation of receipt and to create a paper trail. Learn more about obtaining detailed information about your account over the phone. BUT UNJUST DONT PROSPER. Legally they've followed to the letter of the law. Collection companies typically only agree to this if you paid the debt and havent made any late payments since. We believe in customer service and want to make it easy as possible for people to pay the debts they owe. https://www.convergentusa.com/outsourcing/page/is-convergent-outsourcing-a-scam So, now I'm not sure how to handle this. They stop taking the money out of my account and listed it as a paid debt on my credit report. Convergent Outsourcing is a legitimate debt collection company. My ultimate goal is to get the collection account off of my credit reports. This company doesn't seem reputable. Englewood Cliffs New Jersey, CONVERGENT OUTSOURCING, INC. ATERSO01 They sent me a bill, stating I'm past due with Rbs Citizens, NA. Stop breaking the law. They are billing me for something I've never had from them. My secondary goal is to get this removed ASAP. This often means constant collection calls, annoying letters, profane language, threats of lawsuits and other forms of harassment. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. Create an account to follow your favorite communities and start taking part in conversations. Doubt they will remove it. If everyone got a successful deletion after missing a payment for any reason. Just wanted to share. He said this Teresa ** could have had this phone number before it was given to me. We do send updates to all applicable credit reporting agencies for some clients weekly; we also request that they update a consumers credit report to reflect any payments. . So, I called the number, and got on the phone with an agent. How does that work ? Contact. 11/30/2022 3:48 PM. See reviews below to learn more or submit your own review. Sprint sent account to collections, Convergent Outsourcing. What's funny is , I've never had any business dealings with Citizens Bank ever Renton Washington, Convergent Outsourcing, Inc. Apparently it's some kind of credit card or something. 1The company is based in Renton, WA, and they provide various debt collection services, including business process outsourcing and revenue cycle management. I got the collection agency's name and with that emailed them for an account number. Houston Texas, Galaxy Asset Purchasing, LLC Convergent Outsourcing, Inc. They wanted me to pay 60% to settle the account, and I told them I wanted to file a dispute, and they said once I got the documents, THEN I would have to pay the amount!!!! A goodwill deletion is where the debt collector agrees to stop reporting the debt out of goodwill. I told them I had never had an account with this place and have NEVER owed such an amount to anyone. I asked if she was sure and she said yes. Its location on this page may change next time you visit. I was told that if I paid them directly they would recall the account and it would not be reported on my credit reports. If you have a valid email address on file with us, you will receive a password-protected receipt via email. Paying off a debt marks the debt as paid off. Opinions are our own, but compensation and in-depth research determine where and how companies may appear. Unsubscribe at any time. SCAM! We also do not buy debts the debt that you may owe is still owned by the original creditor. How do I get them to delete their reporting. This profile has not been claimed by the company. I had an unpaid bill with Sprint that was sent to Convergent Outsourcing. Renton Washington, Convergent Outsourcing , Inc Galaxy Asset Purchasing , LLC I recieved a bill past due in the amount of $4,505.44. So i tried a lot and they wont do PFD, should i just pay to sprint and they would just have to delete the collections from my report ? Re: Sprint sent account to collections, Convergent Outsourcing. Who is ED Magedson - Founder, Ripoff Report. Sprint "The level of success achieved by most businesses can be directly correlated to the extent success is attained within the contact . Convergent Outsourcing, Inc. is a third party debt collection agency and member of ACA International with over 60 years of experience in the collections industry. FTC's website on credit. Corporate Advocacy Business Remediation and Customer Satisfaction Program. If you have an account with us, we're here to help! I want it removed entirely. Disclaimer: This story was originally published on August 31, 2020, on BetterCreditBlog.org. Convergent Outsourcing is one of America's leading collection agencies with offices across the country. There are plenty of articles available if you want more information and tips on how to improve your credit and reach your financial goals. Renton Washington, Bank Fraud, Credit Card Service, Collection Agency, Convergent Convergent Outsourcing Inc Sent me a notice stating they are gving me an opportunity to settle debt of $5,198.45 for the sum of $1819.46 Renton Washington, Convergent Outsourcing, Inc. Galaxy Asset Purchasing, LLC Sending Letters and calls for debt collections Renton Washington, Tempoe LLC Convergent Outsourcing Inc. I let him know I didnt make this bill. I am a bot, and this action was performed automatically. I don't believe that I owe what Sprint claims that I owe. If you make this agreement, you MUST have it in writing, if it isn't is writing, there is no agreement. We believe in customer service and want to make it easy as possible for people to pay the debts they owe. Equifax Credit Report is a trademark of Equifax, Inc. and its affiliated companies. Since I paid what I owed to Sprint how can they possibly own this debt? They say Im past due in the amount of,$1,613.85. All rights reserved. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. I use Credit Karma to keep track of my record, although I haven't been on the non-tax side of it for a while now. If Sprint is willing to take payment, they will recall the debt from Convergent, Convergent has to remove the account since they no longer have rights to collect, and sprint has no reason to re-add the debt since they are paid off.(sprint re-adding the collection is the unsure part), Not gonna say 100% but this is how it worked with T-Mo. Really think they have likely moved/moving to T-mo collection policies. I know this thread is a few months old but I thought I'd share my experience. Has your experience with this business or person been good? Watch to learn more! Unbelievable!! It will pass in time. Thank you for visiting Convergent Outsourcing to make a payment on your account. They sent my acc. I called T-Mobile and they said themselves I have never have owed any past debt in my 14 years with them. At your request, we will send a written collections letter to your address along with information about the debt if that will make you feel more comfortable. But like most debt collectors, it has a questionable reputation with its customers. https://www.sprint.com/en/landings/chat.html, https://www.elliott.org/company-contacts/. Please note that it is Sprints policy to have its Outside Collection Agencies report any unpaid debt to the 3 major credit bureaus; If the customer reaches a settlement arrangement with the agency and pays the agreed upon amount the reporting will be changed to show a charge off settled in full. In addition to suffering the annoying and aggressive practices debt collectors, such as Convergent Outsourcing, engage in, a debt sent to collection can have a major impact on your credit score. Additional original Creditor they claim to represent is PayPal Account from Comenity Capital Bank, additional website to pay your account www.payconvergent.com. Unsubscribe easily. After reading discussions on this forum, I spoke with Sprint and paid them directly. A lady called me from Convergent outsourcing about a Dish Network account. I paid them today, now waiting to see what will happen. For more than sixty years, Convergent has worked with clients in process outsourcing, revenue cycle and receivables management. If Convergent Outsourcing, Inc., contacts you, it means its pursuing you for an unpaid debt. FICO, myFICO, Score Watch, The score lenders use, and The Score That Matters are trademarks or registered trademarks of Fair Isaac Corporation. Some collectors will offer a pay for delete, you agree to pay, under the condition that they agree to remove it from your creditsome creditors will do it, and I hear some will tell you that they will. We sent you several validation notices. However, I'd rather pay the full amount than go back and for the next few weeks with Sprint trying to hash out a couple hundred dollars. I never signed a contract). This company Is willing to settle for half of what they say I owe. Have anyone dealt with sprint/ convergent outsourcing in the past? By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Convergent Outsourcing, Inc 800 SW 39th St/PO Box 9004 Renton, Washington USA Phone: 8662916364 Web: www.convergentusa.com Category: Cellular Phone Companies Convergent Outsourcing, Inc Scam Collection for Sprint Renton Washington Print this Report Email this Report Tweet Business Rating: Rate this business It was gone off my reports within 2-3 days. Then I tried to prompt it to let me talk to someone, & a recording came on that only said the name of the company & it hung up on me, I called at&t & they had no record whatsoever of me being a customer of theirs. The agencies are much more likely to sue now then in the past, even over small debts. They told me to contact their collections people. It took a few people and tries but they are finally deleting. Fair Isaac does not provide "credit repair" services or advice or assistance regarding "rebuilding" or "improving" your credit record, credit history or credit rating. They stated update will occur. I would discuss with them there was no contract. Try to get them to say yes though if possible. I made arrangement to pay for some equipment for renting it, I did not owe them any money. Corporate Advocacy Program: How to repair your business reputation. Sent collection notice for a bill with a wireless provider I have never used. Get buying tips about Debt Collection Agencies delivered to your inbox. If there is no email on file, the consumer will be mailed a copy of their receipt. Well start sending you the news you need delivered straight to you. But, when I asked directly who she represented, she said she represented Convergent. If you cant find your letter or you havent received one, you can get your account number by calling Convergent Outsourcing at 1-800-444-8485. So I wonder what step to take to file a claim against this company. Copyright 1997-2023 Ripoff Report. Convergent Outsourcing Inc is a debt collection agency owned by Convergence Resource. When you receive the documentation from Convergent Outsourcing, review it carefully, and make a note of any inaccuracies. **If the CSR in chat who takes your payment says no to deleting, I would still recommend sending emails to the executive office asking for deletion and including proof of payment or payment confirmation #. I called sprint, who was very eager to accept a payment to confirm if this was true. If this is the case, consider contacting a professional credit repair company. If you have an account with Convergent, you can make a payment online or call us at 800-444-8485. Quick question! If you have questions or need to make a change to your account. Maryland Residents: This agency is licensed as NMLS ID # 930053. Convergent Outsourcing has many complaints against it on file with the Consumer Financial Protection Bureau and the Better Business Bureau, mostly regarding: These violate the Fair Trade Commission-mandated Fair Debt Collection Practices Act (FDCPA). Also make sure to file a complaint with your state attorney generals office. Is Convergent Outsourcing legit or a scam? Within 48 hours it was on my credit report dropping me almost 20 points. North Carolina Residents: This agency is licensed by the North Carolina Department of Insurance, Company Number: 119507691, 119500362, 119500979, 119500976, 119506893, 119507004, 119506891, 119506890, 119506889, California Residents: California license pending. I wouldn't bother paying or contacting Convergence at all, they will probably be no help. How do I know I can trust these reviews about Convergent (formerly ER Solutions, Inc.)? Originating in 1950, its current headquarters are in Renton, Washington. For more information or to verify license status, visit the NMLS Consumer Access website at https://www.nmlsconsumeraccess.org/. My payment to CO is on the 15th of this month. The contact details for Convergent Outsourcing are: 800 SW 39th Street. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. They wont respond to anything but complaints saying they have validated it which is a complete lie. ". Convergent Outsourcing does not accept payment in exchange for credit deletion. She said to give them a call and try to settle for less with them. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. Its possible that the information Convergent Outsourcing has regarding your debt is incorrect or that the debt doesnt even belong to you. Learn about budgeting, saving, getting out of debt, credit, investing, and retirement planning. Learn more. I asked them if I paid it or settled it if theyd removed it completely, Pay for deletion. I was told I owed Cox communications 200 dollars from over 5 years ago. We appreciate the opportunity to respond to your concerns. This piece of federal legislation prevents debt collectors from harassing customers to pay. I asked her if Convergent owned the debt. My tertiary goal is to pay as little as possible. This is an attempt to collect a debt by a debt collector, and any information obtained will be used for that purpose. The Convergent Outsourcing entry should no longer appear, in which case you can continue to make payments until you repay the debt. PRIVACY NOTICE: When you visit this website we collect your browsing activities on our site and use that information to analyze and research improvements to the website, and to our products and services. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. I have Experian to monitor all accounts and a few days ago received a call from Convergent Outsourcing from someone whose English was difficult to understand. Copyright 2001-document.write(new Date().getFullYear()) Fair Isaac Corporation. We value your privacy. Renton Washington, Convergent Outsourcing Inc. Scam- Trying to collect a paid AT&T account from 16 years ago Renton Washington, Convergent Outsourcing, Inc. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. which I'm still thrilled about-fact is had I paid my bill on time and not defaulted I wouldn't be trying to clear it up haha so it all worked out. I have sent numerous validation letters and no response! They are so good at disguising themselves they even have an official looking form. If you are unsure whether we have your current information, call us to confirm that your email and mailing address are correct and request any necessary corrections. Learn more. Convergent Outsourcing received and responded to numerous requests for validation as well as requests for credit deletion in exchange for payment. Bryan Sankey's Phone Number and Email Last Update. The original creditor is Sprint (cell phone company). Read More . Like it or not. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. Arm yourself with this knowledge so you can negotiate with Convergent Outsourcing, or any other debt collector, confidently. I'm suprised they just won't delete it since it's paid and they were notified. Since they were on leases that left me on the hook for around $1400. . Convergent Outsourcing and its agents are not credit specialists. I called Sprint to get the debt recalled-the lady was super nice and told me that if I paid sprint I would have to pay the entire balance ($1083) and that the account was with Convnetgent Outsourcing. Further information is available in our FICO Data Privacy Policy. If that means pay in full, so be it. And lastly, seek counsel from a consumer protection attorney for a free consultation.
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