ebikemotion error codes

I am trying to understand the relationship between Cycling Modes and Assistance levels. He swapped out the mechanical rim brakes to hydraulic mt 200 disc brakes. Note that in waterproof kits the PAS and the throttle are connected to each other and the speed level can not be set separately. Within this menu, there is also a very neat feature. So I swapped wheels to check if the problem was the motor. This includes information on the IWOC ONE controller, GPS navigation basics, and pairing a heart rate monitor to the app. This advanced motor system was first conceived by a team of engineers and cycle enthusiasts at the German automotive giant MAHLE. Our aim was to create the lightest range of electric bikes in the world. Once you have successfully registered, the app will automatically provide you with a LINK MY SMARTBIKE option (pictured). What electronic drive system does it use? 107 24 Email us today, and get a reply within 24 hours on weekdays! I wish this was something I could just do via the app! It occurs when both batteries are fully charged. Check for any blockage or tear. Also, with the help of the eBike app, you can see the details errors. Within 1 mm of the speed sensor and the smooth side of the magnet should be facing the speed sensor. 0000000776 00000 n If this doesnt work, the speed sensor could be broken and needs replacement. Within this menu, there is also a very neat feature. The dealer can use any flash drive For the battery to power the motor adequately, it needs a solid connection with the mount connecting the battery leads to the motor. Check the connection from the controller to the motor. you have Bluetooth enabled on your phone. Short pressing Button C (middle button) turns the system on and a long press of this same button turns the system off. Battery pack sensors are damaged. Ensure that the throttle is released and try again. Its a bitter truth that these useful electric bikes come with such error issues. The app is compatible with all of the e-bikes in our range. Its on a dual motor e cells super monarch. If there are no errors I would press the button with the app open to see if you can change the assist levels from the button. Discharge the battery and then recharge it. I spoke to the dealer and he said there should be an error message posted. At least one hall sensor wire of the motor may be damaged or disconnected. You will need to take it to a dealer that has the necessary cable. Controller error could result from one of the plugs from the controller not being correctly connected to the motor. In this article, we dig deeper into this and see how to fix electric bike error codes. Create an account to follow your favorite communities and start taking part in conversations. If it is correctly connected, replace the charge point and check with the APP to make sure that the charge is increasing. Weighing in at just 3.5kg for the ENTIRE system. 0000011148 00000 n (the optional range extender is mounted in place of a bottle cage and can easily be removed and charged away from the bike if there's no socket close by. A cable then exits the bottom of the battery and plugs into the charging port on the bike which is situated just above the bottom bracket. Find out which bikes won big in Bike of the Year awards 2020/201. In a similar vein, smartwatches are incompatible with the app if you require heart rate functionality. 0000030299 00000 n endstream endobj 108 0 obj <>>> endobj 109 0 obj <>/ExtGState<>/Font<>/ProcSet[/PDF/Text]/XObject<>>>/Rotate 0/TrimBox[0.0 0.0 419.528 595.276]/Type/Page>> endobj 110 0 obj <> endobj 111 0 obj <> endobj 112 0 obj [/ICCBased 118 0 R] endobj 113 0 obj <> endobj 114 0 obj <> endobj 115 0 obj <>stream The 250W motor has a 40 Nm maximum torque output. This is the MAHLE X35 SmartBike System. I have replaced the throttle thinking that was the issue as the throttle never returned to the beginning position without me having to put it there manually. Switch off the eBike and allow the drive unit to either cool down or heat up to the permissible temperature. Have you tried the recommendation of charging it for a while? Up top, weve highlighted via video how to use the bicycles major features. What should I do if my treadmill is slipping? Not really sure what else to suggest here if there are no codes shown off. Its a tendency practiced by many riders. This is a very important project for a big grade and he needs expert help. sedavis@fairpoint.net or tel: 850-838-4742 Set to 100% on each level as a base. The bike and hub driven motor drive system components are IP54 rated so are protected against splashing but not full immersion. Check the motor and peddling sensor cables. The system is ebikemotion, here you can find the error codes and their meaning: https://www.ebikemotion.com/web/error-codes-reference/ It seems that there may be a problem with the battery connection, check out if all the cables are connected (mainly the one that goes to the back wheel) 2 vDubman900 3 yr. ago This type of error happens due to a simple connection problem. I used it all year without issue and then sometime during the winter months of feb until now it stopped working. Pink Flash - There is an error in the system. Pink flash/Coloured Flash - If the LED alternates between flashing pink and other colours this indicates the bike has entered 'demo' mode. Please check the remote connector. Combine this market-leading weight with a 250w motor and you have the perfect blend of power vs weight. Download the Ebikemotion app, available on the Apple App Store or Google Play Store. 0000007449 00000 n You must log in or register to reply here. thanks for checking out our blog post about the Orbea Gain. The best practice is to use the manufacturer-recommended battery. Restart the system. For any error, your electric bike will flash a light indicator or display an error code. Speed or Torque Sensor Error The speed or torque sensor errors can get some errors as they have been overused. Restart the eBike System. 0000030374 00000 n It also goes over what other colors might mean, and how to use the IWOC ONE to use your e-road bike to it's fullest. Some errors may have more or less similar solutions. The battery used on the bike produces higher than the required voltage. Try to restart the engine. I am delighted with the machine super fit. It's important to note that you can't raise the assistance of each power setting beyond 100% nor drop it below 30%. Sunday: Closed. 0000030681 00000 n Apple watches can be connected and will show ride data, but NOT heart rate. If pressed again the unit will vibrate twice to let you know that no assistance is being offered. What is the life expectancy of the battery? Electric bike error codes are manufacturer-generated values that represent a particular fault in the bike. Ensure none of the pins is bent and are all in line with the arrows. If the error persists, disconnect the accessory. To turn the pedal-assist system off, simply hold down the button for approximately 2 seconds. Check connection or contact your authorized dealer. Same issue with Cannondale Treadwell Neo, new bike, first charge, unusable - it goes back to the store. First things first: turn on your bicycle, and make sure the Bluetooth on your phone is on. I can confirm the firmware update fixed this. Read on to find out how to turn your smart device into a dedicated training tool for your Ribble e-bike. Open the settings menu. If the problem persists, contact your eBike dealer. The app raises interaction between bike and rider to a new level. Continue charging. Check for silicone interference, corrosion damage, or loose or damaged cables. Did the same thing you suggested here and it's back to normal. Is there a site to buy parts for MZZK E Bikes? Select the Pulsometer option and follow the instructions. Do I need to pedal to ride this bike? 2014/15 Easy Motion Evo City Error Code 12, EBike sensor battery low warning on M20 Gain. For added simplicity, the battery level is displayed using a traffic light-style system, albeit with the addition of the colour white. Scott Sports. You could lower the amount of assistance offered slightly. This video above details how to set up the Ebikemotion app, pair it to your bicycle, and basic overview of how to navigate the app. We would encourage you to try all three out and see which works for various terrain. When connected to the bike it charges the main battery when assistance is not being provided. Also, when the software encounters and the connection interrupted. Saturday: 10am5pm What sort of range can I expect from the bike? Update files are available for remote repair, please contact CSG warranty. Switch off the eBike System. 2 minutes in the shop and done. All Ribble e-bikes are fitted with the Iwoc button on the top tube. Ebikemotion recommends using an iPhone 4S or newer, as well as Android 4.3 or newer. BEFORE you click the link, please ensure the following; Remember to power up the bike BEFORE opening the app! If you stop pedalling then the bike will also come to a stop. In this case your accessory exceeds the specifications of our output. Now the second bike had done the same thing after only one ride a few weeks ago. Check point is in good condition. Saturday: 9am6pm Home - MAHLE SmartBike Systems Please charge the battery Pack. At this time, you should open the eBike app from your smartphone and can get the detailed error description. You can buy the unit separately or replace it entirely in case of damage. MonFri: 9am7pm The X35 motor system is light, powerful yet extremely compact. Each offers a set amount of torque as a percentage of the total amount per level. Avoid large power demands while this error is active to prevent deterioration. Read her story here. He ordered from Amazon the SW900 ebike kit and 2000 volt battery. 2. Ribble Hybrid AL e review | Cycling Weekly Do I need to/ Can I remove the battery to charge? The cutting-edge technology used in the X20 System is designed to create a high-performance riding experience with the best features electric and smart bikes have to offer. If the problem persists, contact your eBike dealer. Solution: The best way to solve this is by loosening the controller to unplug and replug the hall sensor plug. Ive luckily have not had any issues. 'How to operate Ribble e-bikes' is a step by step guide to getting your new Ribble e-bike up and running. Why not take on the Five Ferries Island Hopping Challenge like Jane. Page 4: Ergonomy GAIN TECHNICAL SPECIFICATIONS ERGONOMY SIZE CRANK STEM HANDLEBAR * The handlebar size is centre-centre. Too high current voltage to a battery pack. Good Evening, However, when it gets steep you may just need to crank up the power to keep pace with the group or conquer the climb. Charge your battery for at least 30 mins and check if the voltage value increases. People who use electric bikes often get some error codes on the display. Common ebike errors may include: 1. Can I alter the assistance levels provided by the motor system? This is often referred to as electric bike error 5. Power supply problem in the HMI bus. Then, of course, you have to consider how the battery is mounted. I have a schuck 29 inch front wheel motor conversion kit that I have put on my 21 speed. S6 Evo Neo 50 pts. It commonly occurs when there is a connection issue in the mount and battery. It uses a widget technology and allows users to completely set up the information they need to see. I was named his supervisor and certainly want to help! It really is very simple and will quickly become second nature to you. This article gives you more insight on how to fix electric bike error codes with some quick solutions. To do so you would have to remove the bottom bracket and crankset. Copy the extracted update files (update_MUT.bin) to the new Drive Unit (MAHLE_UTOOL), which will appear on your computer, and safely eject the new drive on your computer. First 4 Steps to Fix Electric Bike Error Codes - YouTube 0000002866 00000 n Error code 10 indicates that hall sensor connector is not connected properly. If the problem persists, contact your eBike dealer. An incorrect battery used on the bike shows. Can I ride faster than 15mph? I had worked there for almost six years, and later I quit the job and started my own business where I sell different types of e-bike and their tools and accessories. (435) 214-7287 This section is intended for developers who are debugging system errors. This cage replaces the bottle cage situated on the seat tube of the bike. I just got this too. Ebikemotion have issued a firmware update to solve this. Title: VF - MAHLE - iWoc ONE - Quick User Guide (EN-ES-DE-FR-IT-PT-NL).cdr Author: David Tardon Barros Created Date: 2/11/2020 10:51:18 AM Temperature sensor damaged. Users can select a point on the map and either add it as a midpoint to your route or as your final destination. The eBike is outside of the permissible temperature range. Contact us for further assistance. Once logged in, the three lines on the top left reveal your menu, featuring: Monitor, Start Activity, Navigation, Common Destinations, Last Position, Activities, Download Maps, and Settings. Also that Mode is invisible to you in that situation. My bike HIMO C26 stop working on the display showing error code 30H Im also give my bike to see someone who understands but they cant find the problem . I am not sure if this will comeback but for now it seemed to fix it. The system integrates nicely, though the Google Maps bicycle route mapping software or the software found a cycling computer is sometimes better. Have connections and connections checked. Contact your eBike dealer. Error 201 despite meeting common prerequisites - Ivanti Throttle damaged or out of operation specifications. We've received plenty of questions regarding app setup and features. We showed what the error code means, along with some solutions. Yes, though the motor will only provide assistance up to 15mph, at which point (by law and as with all e-bikes in the UK) the assistance will cut out. Distance remaining of route CO2 emissions, and money saved from not using gasoline Common Destinations Your frequently-listed points of interest are listed here. c[bk8zmk~ PW MAHLE SmartBike app for e-bikes - The Ribble guide Bosch Performance Line Nyon Owners Manual, Bosch PowerPack 300, 400, 500 Owner's Manual, Bosch Active/Performance Line Charger Manual, Bosch Active Line 25kph Drive Unit Manual, Bosch Performance Line 25kph Drive Unit Manual, Bosch Performance Line 45kph Drive Unit Manual. This is another reason why we think this companion app is such an essential tool for any Ribble e-bike owner. Salt Lake City, UT 84105 Hello dubman. Battery Pack sensor damaged. Remember, if youre unable to rectify any error, always contact your authorized dealer rather than doing guess works with no fruitful outcome. It could be due to an improper connection between the controller and the display, causing it not to receive critical information; electric bike error code 30. A companion app is also available to download which displays such details on any smartphone. Setting Up Your Bicycle and Ebikemotion Companion App First things first: turn on your bicycle, and make sure the Bluetooth on your phone is on. Both low voltage and over voltage protection can cause an error. So, before we go for the electric bike error codes here are some general tips to solve these common problems. (When the bike is stationary or descending). It's very frustrating that my shop only has the ability to update firmware. If the problem persists, contact your eBike dealer. Avoid large power demands while this error is active to prevent deterioration. How to Fix Electric Bike Error Codes (Quick Solutions)! - eBikeBuster Improper connection between the display and controller-. But why did she turn to an e-bike? It's an invaluable tool that enables you to monitor the charging status and other key details of the bike in real-time. Have you any clue what a 68h code might be? Using the navigation or maps requires a $4 per year subscription. The Ebikemotion X35 drive unit, found on bikes like the Orbea Gain and Pinarello Dyodo e-road bikes, is one of the most asked-about technologies in the shop. I went the "suggested way" and am waiting for a new charger. Usually, an ebike light will be flashing, displaying error codes as a warning to bikers that something is wrong with the system and needs fixing. For a better experience, please enable JavaScript in your browser before proceeding. White: 75% of the battery or more remains. So long story short I am getting a motor sensor error when I try to use my throttle. The app will show if there are any errors in the bicycles electrical system. If the problem persists, contact your eBike dealer. Home About Contact Blog Stepmom's Huge Exposed Titties - XVIDEOS.COM _TOP_ [WORK] What I Enjoy - 48, UK - 015-01 @iMGSRC.RU YOUNG Girl And MOM At Park, 4 30ish, 20170831_164610 @iMGSRC.RU The sensors of the battery pack got damaged. The three power assistance levels are pre-set to offer you a set amount of power at each level. I know exactly what the problem is and, more importantly, the fix. Restart the eBike System. Just what sets these award-winning bikes apart from the rest? If the system locks, reduce the demand and restart the bike. Its no doubt that at some point, you may encounter one or some of the errors discussed above. Motor hall signal error can also occur due to inaccuracy between motor and controller. If you dont turn on the RE until the battery drops to the amber lamp, you will not see this problem. Speed or torque sensor error, often called electric bike error code 2, occurs when dust particles released from brake levers cause a blockage or overuse of the sensors. Should it be necessary, we can also contact Ebikemotion who can remotely log into the bike and assist with resolving the issue. Select calculate to enter the next screen of which has two pages: First Page This initial page Distance remaining of the ride, time remaining Second Page Amount of battery needed to arrive to the destination. The lightest range of e-bikes currently available today. Please check the battery Pack connector. TuesFri: 10am6pm Accepting the change you have made maps those levels and the mode to the controller. After google searching some I found a site that is not Orbea which explain this code as "Active balancing circuit" and told me to "Allow to charge until the error disappears (around 3 hours). Ebikemotion - Apps on Google Play 0000000016 00000 n Check sensor speed. Error in the communication with the Remote control. Hi, The chief editor of this site, eBikeBuster. After completing my graduation in mechanical engineering, I worked for a renowned e-bike manufacturing company as a technician. This easy to use, multi-function button lets you access all of the functionality of the X35+ system when you're out riding the bike. After looking at online documentation it looks like it means there is an error so I downloaded their app to try to find out and indeed it told me it was an error: BMS 201 Im Balance. Therefore the throttle will have the same speed level/grade limit set on the PAS. If you use an incorrect battery, then it will go into the sleeping mode or not function accurately. (801) 364-0344 xref Had to take it back to Evans and they changed it for a new bike (after a two week wait and a second trip to the store). Would you give us any feedback as to what your thoughts may be concerning what the problem could be and how to remedy it? Once the start-up procedure finishes a single solid colour will be displayed. This colour indicates the amount of battery charge that is available to use. If error persists try a new charger. That said, there is so much more than these Ebikemotion bikes have to offer besides basic assist. Battery Charge 25 pts. If you've not heard of MAHLE before, they are pioneers in the use of environmentally friendly and energy-efficient technology in the motor industry. Start Activity: Start Activity, as well as the whole app menu, is accessed through the app's menu drawer. The handlebar-mounted control unit has a bonus feature that provides a little extra assistance if you need to push the bike. Do we mount it internally for a full stealth build or do we make it accessible (though more unsightly) on the outside of the downtube? Speed Sensor error - Motor consumes but Speed not received from sensor. Bosch Battery Pack Owner's Manual. If I could do it on a network switch running internet traffic I can do it on an electric bike. Restart the eBike System. Fatal Error. There you have the most commonly experienced electric bike error codes explained. f. Turn on the . I typically charge 80-99 percent right before use but I do charge overnight (8+hours) about once a month to balance out the cells entirely. To fix treadmill problems associated with slippage, align and tighten the running belt. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. EBM Explained 50 pts. Current supplied by the Battery Pack is too high. Regards, The controller reaches its maximum level to tolerate the temperature indicated by. To turn the system on, short press the button and the LEDs will illuminate. If the above tricks dont work for you have a look at the electric bike error codes below. He chose to convert a GT Avalanche bike from around 2010 +. Do I need tax, insurance or a licence to ride the e-bikes? If you are getting error code 08 (throttle issue) first check throttle connection carefully. The battery has a life expectancy of around 500 charge cycles. These kits are easy to install, you should only screw the battery holder to the frame, put the battery in and connect to the bike the same way the charger does. Display shows a motor on it and front motor does not work. If error persists replace charge point. Is the battery and /or motor replaceable? Using an incorrect battery voltage will cause it not to function correctly or go into sleep mode. That voltage should match your battery. . Using OpenSource systems for navigation (OpenStreetMpa) and Weather (OpenWeather) To learn more about the app and what it offers read our dedicated companion app blog here. This issue leads to wear and tear. The throttle may get damaged, so inspect the throttle cable. This is a Class 1 e-bike, so the maximum pedal-assist speed is 20 MPH. If this persists, consider replacing the controller. Communication error issues can cause while there is an error between the controller and display. Your Inside Guide to the Ebikemotion Companion App, Shop Now and Save with Free Shipping in the US. If heart rate goes up a ton, so too will assist Sensitivity adjusts how quickly bike increases or decreases assist according to heart rate. He had engineering degrees in Bachelors and Masters. In addition to providing key data about the bike's systems, it's also capable of recording your ride data. False battery polarization. In this guide, we'll break down the X35+ motor system's functions and features and touch on the companion app. Even though getting error codes can be any riders nightmare, they are bound to appear anyway. The display itself is used to indicate the selected power level, available battery level, and more. I never got an email and I can create an account. Sounds like only a problem with the app, and nothing to do with the battery or drive system. New Range Extender kit for Ebikemotion X35 systems If the problem persists, contact your eBike dealer. Getting error codes are something that no rider wants to see. Current sensor of the controller becomes damaged or disconnected. If this method does not work, unplug the throttle from your kit and get a new one. If the voltage value does not increase, check the connection and try another charger. https://www.ebikemotion.com/web/error-codes-reference/, https://raleigh.zendesk.com/hc/en-us/articles/360002547637-ebikemotion-error-codes-and-fixes. Turn by turn navigation and the available range displayed as an on-screen map should be some of the exciting new developments from MAHLE. You may also have a blown fuse in the battery itself. the bike is switched on and you are in close proximity to it. <]/Prev 778070>> I got the issue yet again after a few months. Error codes can differ according to different brands. Seems to be a real issue with this battery after reading this thread. %PDF-1.5 % I found the meaning on this site: https://raleigh.zendesk.com/hc/en-us/articles/360002547637-ebikemotion-error-codes-and-fixes. The ebikemotion ones are inordinately expensive at 549 . How will I know how much battery charge remains? It is worth noting that the app is only compatible with heart rate monitors that have Bluetooth 4.0 protocols. Has any one has something similar, I am super sad as I was not even able to enjoy this bike before problems are starting and I bought it from an online retailer so support is going take a while and I am hoping some one has a sort of idea to potentially solve this or maybe reset the bikes computer? Short curcuit at power output. To turn off power assistance, simply double press the button to cycle through the green, amber and red assistance levels and release the button once it flashes white. Please reduce the demand. With the app, you have a wealth of ride information at your fingertips. Most battery systems use a generic programmed BMS, this only allows cell balancing at the top end of the cell voltage. Ups the motor assist without needing to go into the settings, all based on your heart rate. Turn compatible lights on/off (if fitted). This is often referred to as electric bike error 5 At times this error can be linked to the internal controller or the motor. 0000017068 00000 n A local Orbea service centre to me updated the firmware, job done. No return alert - a reminder that youre approaching the point in which you have less battery than necessary to return to the starting point. How can I display the current power level on her iPhone in the companion app? That voltage should match your battery. 0000003248 00000 n Check the motor wire connection. If there is no change, check the connection or try a different charger. If your bikes have any error between the battery and controller or motor plug and controller, this can happen. First 4 Steps to Fix Electric Bike Error Codes - YouTube 0:00 / 11:35 First 4 Steps to Fix Electric Bike Error Codes 62,238 views Jan 17, 2020 310 Dislike EV - Customs 39K subscribers Patreon. Here is the issue: after the ride I review my activity but I don't see any error message.

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