Does Excellence Riviera Cancun offer any business services? Generally speaking, the Cancun Hotel Zone is very safe for families. A big change, they no longer provide straws. Masks are required on flights and airport. We promise to congratulate the staff, especially those you named on your behalf for their contribution to your wonderful experience whilst in our property. They were so attentive and we had so much fun dancing and doing activities with them. Federal 307 Chet-Pto. Dear guest,First of all, we would like to thank you for choosing Excellence Riviera Cancun as your vacation destination and for taking the time to share your feedback with the TripAdvisor readers.We are glad to read that our staff made sure that everything was absolutely taken care of and every request was delivered going out of their way. Below, we explore the various types of crime in Cancun and what you can do to stay safe during your visit. They were waiting with a very comfortable luxury SUV for us outside the airport. Dear guest, First of all, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share this review with other travelers. We felt extremely safe in today's COVID climate.Beauty. This is the version of our website addressed to speakers of English in the United States. Toggle The Excellence Collection. more. If you stay in an Excellence Club room the bottles in your room are upgraded to premium spirits. This is how each of our Cancun and Riviera Maya resorts did in 2022. They decorated our room on our anniversary and on our final day they brought us beautifully decorated coconut drinks, fruit tray and decorated a mat near our beach chairs with sand art - AMAZING! SPORTS & ACTIVITIES The resort in general is a little older, so if you are looking for a resort with a modern aesthetic this probably isnt the place for you. Whats included in the all-inclusive package. Btw, portions were much, much smaller than in prior visits - we heard others comment on this as well. The driver was friendly and spoke good English. This year we went with friends who did not upgrade to the excellence package and realized there was absolutely no difference in service. Contact us for more information and details about the packages and options available. Please, receive our warmest regards from The Excellence Collection. Add to that the drinks available in the mini bar in your rooms as well as the bottles available for your own consumption. Transfer - Our reservation directly with the resort included round trip transfer using Seasons Tours. Just remember to speak a little louder and clearer than usual and that overcomes the issue. The main steakhouse in the resort was pretty underwhelmed by this offering. The staff knew exactly what we needed and got the job done. Excellence Riviera Cancun 24,078 reviews #1 of 10 all-inclusives in Puerto Morelos Review Save Share Carretera Federal 307 Chetumal-Puerto Juarez Mz 7, Lote 1, 11, Puerto Morelos 77580 Mexico 1 (888) 307-2623 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! The staff are genuinely friendly and do everything in their means to make your trip run as smoothly as possible. They are friendly and helpful at all times. By the end of day one, Jorge who was looking after us by the pool knew our routine of drinks order. There is so much to do at this resort. Room: We have done all level of rooms in the past and there is not a bad room in the resort. Daytime Activities However, guests are not required to wear a mask anywhere, but there is space available everywhere. It was handled beautifully with no issues at all. We started off with bloody marys in the morning and progressed our way through a variety of drinks throughout the day. Because the ocean was not appealing, the pool areas were packed. However, they will revise why during your stay we did not seem to achieve our goal to offer good quality in every meal and drinks and they will work on it in order to make any improvement needed to guarantee our guests the highest quality. It hits the ball out of the park on the complete slate of elements we look for in a top-class all-inclusive resort. A choice of five upscale suite concepts: spa or garden view, ocean view, swim up, rooftop, and imperial suites. Dreams Riviera Cancun Resort & Spa: Love the size of this resort besides everything else.. - See 11,260 traveler reviews, 11,384 candid photos, and great deals for Dreams Riviera Cancun Resort & Spa at Tripadvisor. 1 (888) 307-2623. and an insulated thermos to keep drinks cold. We would like to thank you for adding generous remarks on the positive sides of your vacation with us and mentioning the services that made your stay more comfortable. 90'ish degrees. Yes, dry cleaning and laundry service are offered to guests. Again, this service differentiated the Excellence and made the experience incredible. The food was where the disappointment came. Excellence Playa Mujeres A Comprehensive Review 2023, Our Best All-Inclusive Resorts In Puerto Vallarta for Food, Our Best All-Inclusive Resorts in Los Cabos for Food. The staff is friendly and fast. PDF Infinite Excellence, for Adults We were able to get a covid test at the resort to return to the US. However, guests are not required to wear a mask anywhere, but there is space available everywhere. Please, receive our warmest regards from The Excellence Collection. Excellence Riviera Cancun in Riviera Maya | TUI.co.uk See 24,070 traveller reviews, 26,421 candid photos, and great deals for Excellence Riviera Cancun, ranked #2 of 47 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. On average the Riviera Cancun location comes in around 10-15% cheaper than the adults-only resorts in Playa Mujeres. Review tags are currently only available for English language reviews. Which languages are spoken by the staff at Excellence Riviera Cancun? We stayed in a junior swim up suite and had plenty of space, including a gorgeous room and deck. Over the years, The Excellence Collection has been working hard to replace the standard forms of power in our Mexican resorts with pure green energy. Other than having disposable mask included in the room, nothing has changed. All of the rooms are more than large enough for two people, there is a large TV with all the US channels and the Wi-fi in our room when we stayed was very strong. Please, receive our warmest regards from The Excellence Collection. Yes, Excellence Riviera Cancun offers airport transportation for guests. Excellence Club benefits: See more questions & answers about this hotel from the Tripadvisor community. Excellence Riviera Cancun Resort in Mexico: A Complete Review & Guide Also, the tequila options are a joke. The Riviera Cancun resort is definitely on the more premium side for resorts in Cancun, but when you consider the quality of service, food, and the overall feeling of luxury that you get when you stay at this resort, it is well worth the premium. The staff at ERC are nothing short of amazing. Excellence Riviera Cancun - Tripadvisor However, this time the staff helped us out with their amazing dedication more than usual and thought thanking them with a review was necessary. The Green Energy Goals of Our Corporate Social Responsibility in Our The front desk already had our test scheduled based on our departure time when we checked in. Modern comfort and calming designs are incorporated into every one of our Riviera Maya suites by Mexico's coast. Come together, come alone, regardless you will have an amazing time. Included in your package are unlimited food and snacks, the majority of drinks (excluding some bottles of wine in the restaurants). Brands such as Grey Goose, Johnny Walker Black are available. Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as your holiday destination and for taking the time to share your feedback with the TripAdvisor readers. The Mile spa is really a top-class offering, but it does come at a premium price. A world of exciting flavors awaits at Excellence Riviera Cancun, where ten of the best restaurants in the Riviera Maya await. If It was likely they were cleaning or cycling water, but wish they would complete it in the time we were there. The Dominican Republic shares the island known as the Hispaniola with Haiti. a Hard Rock Hotel Riviera Maya s az UNICO 2087 otthont ad Cancun s Riviera Maya krnyke a WTTC globlis biztonsgi blyegnek elnyersvel bizonytotta, hogy biztonsgos hely a ltogatk szmra. 0.2 miles from Excellence Riviera Cancun Free Wifi Free parking All Inclusive Ocean Coral & Turquesa View Hotel 20,325 reviews 0.6 miles from Excellence Riviera Cancun Free Wifi Free parking Visit hotel website Top Rated All Inclusive 2022 Desire Riviera Maya Pearl Resort View Hotel 2,592 reviews 0.9 miles from Excellence Riviera Cancun Free Wifi There is a second floor with a private deck and plunge pool. 24,051 reviews. We could comfortably stream videos and make video calls without dropping. We can assure you that we will forward your kind words to our team for their contribution.It has been a pleasure hosting you as our guest and we look forward to welcoming you back soon. The only downsides were those completely out of the Excellences control: seaweed and the commute back to the airport. The 450-room Excellence Playa Mujeres adults-only all-inclusive resort is a luxury property set in the heart of a private resort community to the north of Cancun. My Wife and I spent a week for our honeymoon. Which room amenities are available at Excellence Riviera Cancun? Which popular attractions are close to Excellence Riviera Cancun? If you want a specific liquor, just request it. We have been to various Excellence resorts multiple times before, including this one, and they are always amazing. This is an adults-only resort, so if you were planning on bringing the kids, you may need to think twice about this resort. Excellence Riviera Cancun: Top Notch. Although it was a little murky in parts. Firstly, if you like swimming in the ocean, this isnt the most ideal place to swim. Accommodation Details | Air Canada Vacations We visited Excellence Riviera Cancun - again - for the ninth time since 2015. - Dinner: Food and service is great everywhere like always. 0:00 / 16:36 Intro Excellence Riviera Cancun Review | Cancun's BEST All-Inclusive Resort The Map Pinners 2.85K subscribers Subscribe 284 Share 32K views 11 months ago CANCN We're finally. The rooms were spacious and clean. We look forward to welcoming you back in a heartbeat. A comment about the blue pool floats, please don't hoard them. The pork was so succulent and delicious. It is our pleasure to read that our resort and amenities exceeded your expectations, making you feel relaxed and pampered all the time. More on that later, but first I wanted to leave full detailed review for anybody concerned about the resort during the current safety protocols. I had great fun with Gustavo, Paula and Brenda - the entertainers. But even vaccinated we know we can catch and transfer COVID, which could impact our ability to fly home. We are very delighted to read that we were able to exceed your expectations in all areas we pay attention to, and above all our attentive staff who made your stay more comfortable. We really appreciate your detailed feedback. When we stayed there was tequila, rum, vodka and a bottle of red wine. The beautiful Cancun weather takes care of the heating of the pools for the rest of the year. Open for breakfast, lunch, and dinner, this was actually a place we frequented quite a bit for breakfast. Spanish Hotel Firms Will Build Jamaica Worker Housing. Wonderful! Dear guest,First of all, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share this review with other travelers.We are very delighted to read that we were able to exceed your expectations in all areas we pay attention to, and above all our attentive staff who made your stay more comfortable. Their wood fire Pizzas were very good and the seafood risotto was delicate and delicious. Excellence Riviera Cancun - Adults Only All Inclusive 9.4/10 Exceptional See all 1,026 reviews Popular amenities On private beach Pool Free WiFi Breakfast included Parking included All-inclusive Carr. COVID-safe Entertaining, Relaxing & Personable Resort What food & drink options are available at Excellence Riviera Cancun? We never leave reviews, because all the other great reviews are true about this place. I would recommend getting more comfortable/soft sheets. Thank you Javier! There are a few drawbacks to this beach. By 9:00 am almost all them are shoved under somebody's chair who isn't even there. We talk about changes to the resort, our experience. For us, at InspoVacay the drinks offering is a very important aspect of an all-inclusive. More on that later, but first I wanted to leave full detailed review for anybody concerned about the resort during the current safety protocols. We came with my work for a Presidents Club trip, and we had an absolutely wonderful time! Our room was cleaned in the morning around 10.30 am each day and there was a further turndown service and quick room spruce up in the evenings. Excellence Riviera Cancun - UPDATED 2023 Prices, Reviews & Photos However, the shuttle driver made this long drive enjoyable, conversational, and still a positive experience. That combined with all the staff wearing masks makes communication a little more cumbersome compared to past trips. Like clockwork, the next day Jorge had the drinks queued up before we even had to ask. We are delighted to hear from you that we are able to exceed your expectations in all aspects, which are carefully taken care of, and you enjoyed your stay with us thank you to the outstanding service provided by our lovely colleagues, who went above and beyond to make you feel pampered since their attitude is intended to exceed the expectations of all our guests and provide them with a memorable guest experience. I'm going 12/26/08-01/01/2009. You can also put your name in to return later and get a drink or enjoy the live entertainment. So what keeps us coming back? If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Things such as tribute acts, traditional Mexican performances, silent discos, and Karaoke are put on. Honestly, this is something I dont really like about the Excellence resorts there is too much choice. The Excellence Collection has always prided itself on its expert-led health and safety processes, and the new post-Covid protocols will be a simple extension of what the brand has always provided for its guests. Without the option of the ocean, your choices for relief from the sun may be limited.Tips:Bring straws, inflatable rafts (Five below has great ones!) Beautiful, high quality resort with welcoming staff - Review of On the morning we left they had added a few inches of water back so it was back up to the level of the filters. We visited UNICO 2 years ago, very similar all inclusive pricing, with outstanding food and good alcohol selections. Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as host of your holiday destination once again and for taking the time to share this review with the TripAdvisor community. The Hibachi can be difficult to get reservations (the only restaurant that takes them) but worth it.Excellence Service. Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as host of your honeymoon destination and for taking the time to share this review with the TripAdvisor community. These cookies do not store any personal information. Cancun hotel zone, PDC, Playa Mujeres, Isla Mujeres??? Prices are the average nightly price provided by our partners and may not include all taxes and fees. Tripadvisor performs checks on reviews. I own restaurants and am well aware it's easy to find cheap wine that doesn't taste bad. They were in and out in 15 minutes and were very flexible if they needed to come back at a later time. The Hibachi (Spice) - WOW! Many people bring their own insulated drinks with built in straws. Question: Is It Safe To Travel To Excellence Playa Mujeres more. We will forward your kind words to our team, especially the members you gave a special shout out, who will be delighted to hear that from you. There are six spread out in the gardens, including a river-like number and one with a swim-up bar. We definitely appreciate your understanding with regard to our staff members do all their best in order to remove the seaweed on a daily basis, however, it has taken us by surprise how much we have had this year. So if you like to be close to the hustle and bustle this is the option for you. It is just a slight reduction that you wouldn't notice if you haven't been there before. All of the staff wore masks the entire time in 90 degree heat to make sure the guests felt safe, which is no easy thing to do. The staff was absolutely incredible. The local town of Puerto Morelos is right next to the resort and definitely worth a visit. Specifically, these folks went above and beyond the already high standard of service: Memo, Brenda and Angelo on the entertainment team, Emilio, Edin, Miguel, and Hugo from the pool and beach staff, Daniel with room service, Jose and Alejandro from Oregano, Edwin from the Lobster House, and Enrique from The Grill each went above and beyond. If youre into premium spirits and liquors and plan on drinking a lot of these then the Excellence club might be worth it. The easiest way to get from Cancun Airport to Hard Rock Hotel Riviera Maya is by a private transfer. Save. Yes, a shuttle service from the airport can be requested. Please, receive our warmest regards from The Excellence Collection. The portions are tiny so be prepared to order many apps and more than 2 entrees for 2 people. Please, receive our warmest regards from The Excellence Collection. Therefore, we can assure you that your constructive criticism has been taken by our team in order to keep standards and ensure your satisfaction. Entertainment team was excelente! This is the main buffet at the resort and is most likely the restaurant that you will frequent the most. The resort is right beside the beach town of Puerto Morelos. We are very pleased to know that our staff was able to make your stay a relaxing and memorable experience due to the excellent service provided and they are the reason why you will keep on coming back. Ensuring proper protocols are in place. Food was great. The seaweed was bad for February, but they raked it and scoop it up almost daily to keep the beach clean. If youve ever been to an all-inclusive resort you know the drill. We look forward to welcoming you back again and have another opportunity to pamper you with our attentive service creating another unforgettable experience. Everyone is expected to use their phone with a downloaded app to see the menus. 4th visit, felt very safe - Review of Excellence Riviera Cancun, Puerto Thank you for adding very generous remarks of the positive sides of your vacation with us and mentioning the services that made your stay more comfortable. The food on offer is basically an amalgamation of all of the other restaurants on the resort plus all of the typical buffet options such as an omelet and burger station. What Are The Most Interesting Facts You Should Know About The Dominican Federal 307 Chet-Pto. We will pass your kind words along to the entire team. Is Cancun Safe for American Tourists in 2023? - Passports and Grub Why Playa Mujeres Should Be Your Next Vacation Destination We were very keen to do this, but could never get a spot on the tour. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. On top of everything, the entertainment team was superb. I never waited more than a moment for one of them to serve me. Its a very smooth process. Excellence Riviera Cancun - Adults Only All Inclusive, Puerto Morelos: $605 Room Prices & Reviews | Travelocity Groups & meetings Mobile See all hotels Puerto Morelos 1 Room Book online or call 1-855-214-3079 Travelocity.com Hotels Mexico Quintana Roo Puerto Morelos Hotels We are delighted to hear from you that we are able to exceed your expectations in all aspects, which are carefully taken care of, and you enjoyed your stay with us thank you to the outstanding service provided by our lovely colleagues, who went above and beyond to make you feel pampered since their attitude is intended to exceed the expectations of all our guests and provide them with a memorable guest experience. They were waiting with a very comfortable luxury SUV for us outside the airport. The poolside food options are pizza and cheeseburgers. Taxis in hotel zone are safe The resort has everything you could imagine for a relaxing getaway. The staff members are one of the core pillars of our resort to offer an unforgettable guest experience, and their attitude is intended to exceed the expectations of all our guests and provide them with a service as personalized as possible. The service at the Excellence Riviera Cancun was particularly good, any issues or requests were dealt with almost immediately and you would receive a follow up phone call to confirm your request had been dealt with. The food also sets this place apart. There were no empty drinks left sitting by the pool for too long. Although as an Excellence club member you are more than welcome to use the communal pool areas and partake in the activities it might not warrant the extra cost if you arent using some of the amenities. Please be aware there is an extra cost for this service. The building itself is pretty stunning and the circuit of hydrotherapy waters is available to people booking treatments in the spa. The resort does its best to be environmentally friendly and tries not to offer plastic products, so make sure to bring a reusable straw if you like to use one. The famous Chitzen Itza is just a few hours away and is well worth a visit. Excellence Riviera Cancun - Adults Only All Inclusive is an all-inclusive property. Its authentic Mexico and well worth a visit. If youre not too fussed about the price of the treatments. The Good. Whilst it is not the first inhabited place in the Americas, it is the first official country and Santo Domingo became the first official capital with the first . By clicking Accept, you consent to the use of ALL the cookies. Please see our partners for more details. The night before our departure our flights got rearranged due to weather. Wi-Fi is free throughout. Prices are the average nightly price provided by our partners and may not include all taxes and fees. So, there will be no queueing for restaurants and bookings are relatively easy to get and the resort. These are usually put up throughout the resort and be sure to ask in the spa if not. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. These are the COVID-19 viral tests accepted for reentry, and they will incur an additional fee that can be paid directly at the hotel or resort, according to the following chart: Flavors & Spirits | Excellence Riviera Cancun We also use third-party cookies that help us analyze and understand how you use this website. I thought that would annoy me, but it was not an issue at all. A. The driver was friendly andWe never leave reviews, because all the other great reviews are true about this place. We look forward to welcoming you back soon to your home away from home. So, if you value privacy the Excellence club might be for you. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. Also, the liquor choices are really bad. A Lot of these all-inclusive resorts arent located near towns and local restaurants, so you need the food to be good and the Excellence does not disappoint on the food. However, this time the staff helped us out with their amazing dedication more than usual and thought thanking them with a review was necessary. Tennis courts, an area for beach volleyball, pool tables, ping pong tables. 13K views 6 months ago EXCELLENCE RIVIERA CANCUN This video is for informational purposes based on our recent trip to ERC in July of 2022. Alejandro at the bar with the pizza oven is great too. The Excellence Riviera Cancun was around 10-15% cheaper compared to the Excellence Playa Mujeres resort, so if you are looking for a good value option with top quality service and food the Riviera Cancun resort is a strong choice.
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