Somehow, Id have to navigate us through it. Founded in 2,000 and with presence in over 40 2 if you have questions about buying tickets. At StubHub, our mission is simple: help fans find fun. Sukhinder is a strong, dynamic leader who has founded and grown online marketplaces throughout her career, said eBay CEO Devin Wenig. The online secondary ticketing market has been around in the U.S for over a decade, however, in many countries, this type of business model is relatively new and unknown. Evaluating all of these factors, I agreed to join the company. StubHub will refund your money if your event is canceled or they made a mistake, but they wont refund your money otherwise, unfortunately. As I saw it, shareholder pressure might even open up new strategic possibilities, like spinning the company out into its own independent public entity. As difficult as these changes were, we managed to set up a stable but much smaller base of operations that would allow us to endure the live events industrys indefinite stoppage. StubHub only has one customer service number, so you'll call 1-866-788-2482 no matter where you live in the world. Web199 Fremont Street San Francisco, CA 94105 https://www.stubhub.com/ Phone Contacts Main: (415) 222-8400 Customer Service: (866) 788-2482 Customer support is available Stubhub serves customers worldwide. Understandably, the situation remained difficult and challenging, with many still frustrated as we managed the tangled mess between sellers, buyers, leagues, venues, and more. 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Will His AI Plans Be Any Different? Through technology and world-class customer service, StubHub's store simplifies buying, selling and accessing incredible live experiences. Now, as a newly private company owned by another private company also strongly affected by the pandemic, we had a much smaller balance sheet and faced an industry shutdown ruining our entire business. WebOUR PARTNERS. The contact number is only for US and Canada. WebIndustry: Ticket sales office for sporting events, contract Printer Friendly View Address: 173 W Election Rd Draper, UT, 84020-9492 United States See other locations Together, the StubHub and Ticketbis marketplaces represent tremendous value and opportunity for fans around the world to experience the events they love, whenever and wherever they are. Singh Cassidy brings decades of leadership and technology experience as a founder and CEO spanning ecommerce, digital content and business development. All rights reserved. Find startup jobs, tech news and events. To subscribe, click on the button below and copy the URL into an RSS reader. Sign up for News Alerts to receive occasional emails about eBay corporate announcements. Being OK With Spectacular Failure. Were committed to providing the world with free how-to resources, and even $1 helps us in our mission. WebStubHub's corporate address is: 199 Fremont Street, Floor 4 San Francisco, CA 94105 StubHub's corporate address is: 360 Third Street, Suite 400 San Francisco, CA 94107 Welcome to StubHub Support How do I get my tickets back if they didn't sell? WebStubHub corporate office is located in 199 Fremont St Fl 4, San Francisco, California, 94105, United States and has 885 employees. Singh Cassidy brings decades of leadership and technology experience as a founder and CEO spanning ecommerce, digital content and business development. In March, the entertainment industry crashed. Alternatively, She sits on the board of directors of Urban Outfitters and will remain Chairman of theBoardlist. Ultimately, the founder and CEO of Viagogo, a highly profitable international ticketing player about a quarter of StubHubs size, agreed to pay more than four billion for StubHub. By June, we had completed the majority of our restructuring, including the downsizing of most of our senior leadership team. We pride ourselves on being a brand differentiator who engages with StubHub customers in-person to amplify the fan The Company offers tickets for live sports, music, and theatre events. Some market experts predicted that if eBay couldnt boost growth and profitability, activist shareholders would mount a challenge to the company, as Carl Icahn had done years earlier (resulting in the spinoff of PayPal as a separate company). She also founded Joyus, the first video commerce marketplace online, was CEO of Polyvore, the leading fashion and lifestyle platform and was previously the Founder & SVP of business development at leading fintech platform Yodlee. Musk Made a Mess at Twitter. Most recently, Singh Cassidy founded theBoardlist, a benefit corporation and premium talent marketplace for boards, started in the technology industry. Our industry firsts include the introduction of the first ticketing application, the first interactive seat mapping tool and being the first ticketing company with stadium naming rights in 2013. Looking for More Built In Book Excerpts?My Secret to the Success of Amazon? He was thrilled to be buying his old company back fourteen years after hed left it. Contacting StubHub While StubHub does not offer live chat, they do have a phone The sale price was a record sum for eBay, making the deal a massive professional success for me and my team. Personally, though, I found it disappointing. This Supreme Court Case Could Redefine Crime, YellowstoneBackers Wanted to Cash OutThen the Streaming Bubble Burst, How Countries Leading on Early Years of Child Care Get It Right, Female Execs Are Exhausted, Frustrated and Heading for the Exits, No Major Offer Expected on Childcare in UK Budget, Biden Gives Medal of Honor to Trailblazing Special Forces Member, Climate Change Is Launching a MutantSeed Space Race, UK Braces for Rare Weather Event That Risks Late-Winter Freeze, What Do You Want to See in a Covid Memorial? I ordered tickets but can't view them online even with the access code. StubHub closes offices in San Francisco and Shanghai StubHub Change is still afoot. The implications for my own role at StubHub were uncertain. The below posting was originally published on May 24, Winning Together: 1,100 Sellers Attend eBay OPEN in Las Vegas, eBays Mobile App Wraps in One Time Password, Touch ID and Android Wear Support. Personally, though, I found it disappointing. Buy Sukhinders Book! Email Address. It provides services for buyers and sellers of tickets for sports, concerts, theater, and other live entertainment events. Call 1-866-788-2482. The flagship is located at 1412 Broadway on the corner of Broadway and 39th St in Manhattan. My Secret to the Success of Amazon? WebGet in touch with us today! 4 if you have questions about listing tickets. Copyright 2021 by Sukhinder Singh Cassidy. In February of 2020, we sold StubHub for $4 billion. Employees in Salt Lake City have rated StubHub with 3.3 out of 5 stars in 61 anonymous Glassdoor reviews. StubHub will refund your money if an event is cancelled or moved. To subscribe, click on the button below and copy the URL into an RSS reader. Learn more StubHub offers a convenient way to buy and sell tickets, but if you have an issue, figuring out the best way to get a hold of them can be a serious pain. Offering a superior fan experience at its core, StubHub reinvented the ticket resale market in 2000 and continues to lead it through innovation. Throughout North America, the United Kingdom and Germany, StubHub provides the total end-to-end event going experience. Enter a name to find & verify an email >>> Rocketreach finds email, phone & social media for 450M+ professionals. I was prepared to take on this type of corporate risk, which would directly impact my own ability to succeed in the job, although I took care to include protections in case of a company merger or acquisition when negotiating my employment contract. Search through past posts using the search bar at the top of the forum page. Although we did our best to offer reasonable severance packages and other resources, there is no denying the dislocation and pain people experienced. By using our site, you agree to our. Call 1-866-788-2482 to speak to a customer service representative from StubHub. The more I learned about StubHub, the more excited I became. WebStubHub uses 5 email formats: 1. first_initial last@stubhub.com (88.9%). 3 if you sold tickets already and have an issue. To subscribe, click on the button below and copy the URL into an RSS reader. Joo Almeida D'Ea Head of Integration Office. Ultimately, the founder and CEO of Viagogo, a highly profitable international ticketing player about a quarter of StubHubs size, agreed to pay more than four billion for StubHub. We'll do our best to get back to you in the next 24 hours. Stubhub serves customers worldwide. The Company offers tickets for live sports, music, and theatre events. WebStubHub has 21 current employee profiles, including Founder Eric Baker. Within nine months of my arrival at StubHub, thats exactly what happened. Field Operations and Last Minute Services. How do I ask Stub Hub to list an event for which I have tickets? While all of this was going on, we were also forced to quickly restructure every part of our internal cost base. In this regard I was right; but major unforeseen risks would also unfold on my journey. eBay Inc. (NASDAQ: EBAY) is a global commerce leader including the Marketplace, StubHub and Classifieds platforms. I live in Singapore where the StubHub app is not avail. Our business partners include more than 130 properties in MLB, NBA, NHL, MLS and NCAA, plus AEG, AXS and Spectra Ticketing & Fan Engagement. StubHub is an eBay company (NASDAQ: EBAY). For more information about the company and its global portfolio of online brands, visitwww.ebayinc.com. Published and reprinted by permission of Houghton Mifflin Harcourt. Two big events changed our journey, one of them a subway (an occurrence we could potentially anticipate), the other a coconut (a freakish, truly unexpected event). Luckily, weve compiled (and tested!) It was highly stressful work for everyone, conducted swiftly under a time crunch, but the entire company came together to help get it done, showing great flexibility, understanding and resiliency, as well as a sense of urgency. Since I had no interest in serving as StubHubs number two leader after the merger, he and I agreed amicably that I would depart shortly after the transaction closed. Within a seven-day span, StubHub went from handling more than a billion dollars in ticket sales in any given quarter to almost nothing. I would have a full mandate to lead the company operationally, to further shape its culture, and to frame its strategies within the context of its parent company, eBay, which had owned StubHub for close to a decade. This article was co-authored by wikiHow staff writer, Eric McClure. We did the best we could, offering a combination of 120 percent credits on the site toward future purchases and cash refunds in certain states, and trying to communicate transparently. As such, I was thrilled when the role of president at the global ticketing marketplace StubHub became available and I got a call to discuss it. Arnaud Collin Global Head of Marketing. It How to Contact StubHub: Every Option Explained, https://www.elliott.org/company-contacts/stubhub/, https://techboomers.com/t/stubhub-return-policy. With this new store location, StubHub is creating a more personal relationship with our fans and providing them with an amazing event-going experience in the greatest city in the world.. 2697 Lakeville Rd. Ticketbis will become part of eBay Inc.s StubHub business, the largest ticket marketplace in the U.S. With this acquisition, StubHub will grow its presence across Latin America and Europe and expand into Asia Pacific, becoming the global ticket marketplace leader, as measured by volume of transactions and international reach. Thanks for your message we aim to get back to you within 24 hours. It was time for me to choose possibility once again. Insight and analysis of top stories from our award winning magazine "Bloomberg Businessweek". In 2017, eBay enabled $88 billion of gross merchandise volume. A former educator and poet, his work has appeared in Carcinogenic Poetry, Shot Glass Journal, Prairie Margins, and The Rusty Nail. I was now even more convinced of this strategy, and lobbied eBays CEO to allow us to acquire other ticketing companies so that we could compete more effectively against our main rival, Ticketmaster/ LiveNation. Founded in 1995 in San Jose, Calif., eBay is one of the worlds largest and most vibrant marketplaces for discovering great value and unique selection. During my first months on the job, my team and I worked hard, restructuring parts of the business to improve its efficiency, as well as beginning to invest in new products and services. Enter a name to find & verify an email >>> Rocketreach finds email, phone & social media for 450M+ As a small thank you, wed like to offer you a $30 gift card (valid at GoNift.com). This article was co-authored by wikiHow staff writer. ", The acquisition of Ticketbis will enable us to significantly scale StubHub's international footprint," said Devin Wenig, President and CEO of eBay Inc. "eBay's global presence will help StubHub acquire new customers as it expands into markets outside of the U.S. Buy Sukhinders Book!Choose Possibility: Take Risks and Thrive (Even When You Fail). StubHubs new flagship store features a full service desk for buying and selling tickets, expert customer service representatives to recommend events and assist fans on site, and an in-venue event space for artist meet and greets, autograph signings and speaking engagements. You can find a list of commonly asked questions for StubHub users online on, Looking for a deal for a future concert? This press release contains forward-looking statements relating to, among other things, the future performance of eBay Inc. and its consolidated subsidiaries. WebStubHub is an American ticket exchange and resale company. The corporate office phone number is 415-222-8400. As the largest ticket marketplace in the world, we enable fans to buy and sell tickets to tens of thousands of events, whenever they want, through our desktop and mobile experiences, including our StubHub app for iPhone, iPad, Apple Watch and Android. Restrictions apply. His digital chapbook, The Internet, was also published in TL;DR Magazine. WebStubhub, Inc. operates as an entertainment ticket agency. WebSend us a message. Thanks to all authors for creating a page that has been read 52,013 times. StubHub gets a lot activity from users on Facebook than it does on Twitter. Its possible that someone with an identical problem has posted for help before. Personally, though, I found it disappointing. Whether online, mobile or in person, StubHub is dedicated to connecting fans to the artists, athletes and performers they love. Join the list. Our business partners include more than 60 teams in MLB, NBA, NHL, MLS and NCAA, plus ESPN, NBC Digital, AEG and Spectra Ticketing & Fan Engagement. Although I couldnt have predicted the pandemic and its implications for StubHub, and the decisions at the end were excruciating to make, I look back on my time as StubHubs president as a success in terms of my ability to deliver outcomes and have impact. To provide a deeper support system beyond grants, we lend our Eric Baker Founder. You can find more information about risks, uncertainties and other factors that could affect our operating results in our most recent Annual Report on Form10-K and subsequent quarterly reports on Form10-Q, copies of which may be obtained by visiting eBays Investor Relations website at https://investors.ebayinc.com or the SEC's website at www.sec.gov. WebStubhub Corporate is the exclusive B2B division of Stubhub, an eBay company and the worlds largest ticket marketplace. NYC Flagship Office - Stubhub. Instead of StubHub acquiring another player in live entertainment, as I had lobbied for we would be the company acquired. WebWelcome to StubHub Support Support Home / Getting paid Browse by Category Delivering tickets Getting paid Getting paid for your StubHub sale Direct deposit bank info is wrong Updating your default payment method to sell tickets Ways to get paid when selling tickets on StubHub How to see your payment history You possibly can contact StubHub Buyer Help both by StubHub Buyer Service Cellphone or StubHub Buyer Service E-mail. Name to the StubHub Buyer Service Cellphone Quantity 1 866-788-2482 and converse to the StubHub Buyer Care Agent about your points. The StubHub Buyer Service Traces resolves your issues inside couple of minutes by making a cal to stubhub 800 telephone variety of stubhub customer support line. Our RSS feed includes all eBay news articles published on this website. UPDATE: eBay has completed the acquisition of Ticketbis, an international ticket marketplace with a current presence in 48 countries. Ticketbis is one of the first to successfully export the American-born business model to the regions of Southern Europe, Latin America and Asia. We connect fans with their favorite teams, shows and artists and introduce them to the ones theyll love next. Picking up your tickets at one of our Last Minute Service Centres? WebCall us during our business hours US and Canada 1.866.788.2482 Toll free Everyday: 5:00 AM - 9:00 PM Pacific time Corporate Office Customer Service Mail PO Box 448 12180 S Ticketbis will become part of eBay Inc.s StubHub business, the largest ticket marketplace in the U.S. 1412 Broadway, New York, 10018, USA. Being OK With Spectacular Failure. During March and April of 2020, our leadership team and I rapidly restructured multiple parts of StubHub and its operations. Prior to accepting my role, I had come to believe that the ticketing industry would need to consolidate through mergers and acquisitions, and that StubHub could play a key role in this evolution. This deal reaffirms our commitment to investing in StubHub and helping fuel its momentum. On March 13, precisely one month after our companys sale, Covid-19 dealt the U.S. entertainment industry a body blow. By my one-year anniversary, my team and I were preparing for the months-long process of selling StubHub. "In a world where the richest moments in life are becoming less about the things people have and more about the experiences they have to share, the acquisition of Ticketbis will allow us to connect millions more people with inspiring events, said Scott Cutler, President of StubHub. Joel Santirso Senior Product Manager. After leaving Joyus, I took several months off to evaluate different opportunities to lead a larger company, hopefully in e-commerce. Choose Possibility: Take Risks and Thrive (Even When You Fail). Events Parking. Search open jobs at StubHub in Salt Lake City and find out about the interview experience in Salt Lake City or explore more of the top rated companies in Salt We give them a time frame to offer Does StubHub have live chat? the exact pickup location and times. From media and technology to finance and real estate, leagues and teams across the globe have matured into far more than just back page entertainment. Our RSS feed includes all eBay news articles published on this website. The flagship is located at 1412 Broadway on the corner of Broadway and 39th St in Manhattan. StubHub is the largest ticket marketplace in the world and enables fans to WebStubHub uses 5 email formats: 1. first_initial last@stubhub.com (88.9%). Whether online, mobile or in person, StubHub is dedicated to connecting fans to the artists, athletes and performers they love.
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