what if the buyer got the tickets and did not want to go the event, and claims that he/she was denied entry after the event. How Is Technology Changing How We Treat avarey947? You agree that We shall not be liable to You or any third party for any modification, suspension or discontinuance of the Site or any Services under this agreement, for any reason. 0. On termination, Your items may be de-listed if You are a Seller and Your purchases may be cancelled if you are a Buyer. 6.7 Third Party Information. Why can't I see my order or sale in my account? The event itself is within days and yet I still don't have any updates on my ticket. I need a reply asap thank u. I was charged for tickets that I did not won't when I cancelled them. viagogo - Buy & Sell Concert, Sport & Theater Tickets Note that this is separate from any Tax viagogo is required to charge on its fees. ; ; viagogo provides a service that allows members who want to buy tickets ("Buyers") to find members who want to sell tickets ("Sellers"). please see in bul point the notes I have made which should evidence the disappointing communication This is so we can promote the sale of tickets and items that You list for sale. I wanted to attend the BBC's The Biggest Weekend festival and found three tickets on secondary ticketing site Viagogo, [where people who have bought tickets can sell them on]. Can I buy tickets that are personalised with someone else's name on them? Should you experience problems with your tickets on the day of the event you must contact viagogo within 48 hours after the incident to report the issue. Terms and Conditions - viagogo ticket exchange 1.2 Ticketing Exchange. Excessive pricing, bad communication & despicable customer service and still no tickets! Such notice shall be deemed given one business day after the email is sent. Please use caution when using the Site and remember that there are risks of dealing with people acting under false pretences. 3.4 Indemnity. You agree that We shall not be liable to You or any third party for any modification, suspension or discontinuance of the Site or any Services under this agreement, for any reason. 2.10 Collecting Payment. We may investigate complaints and violations of our policies. ComplaintsBoard.com is a leading complaint resolution website on the Internet. No amendment, modification or supplement of any provision of this Agreement will be valid or effective unless made in accordance with the express terms of this Agreement. If a Seller posts a ticket for sale on our Site, the option is provided to sell that for a fixed price. order was cancelled! They told me the only thing they could do is get me to resell them through their website at a loss of 140 for me. 6.11 Permitted use. I have had to change my shifts and take unpaid leave in order to attend this show and I am not happy with the outcome. 2.11 Ticket Fulfillment. Typically, upon the Buyer completing the transaction, We collect payment from the Buyer for the listed price, booking fees, delivery fees, and taxes on our fees. Including any such items constitutes a material breach of these terms and conditions. On 12.6.17 I called to say no tickets had arrived, I was informed they were being delivered by ups courier. All sales and bids are final. viagogo charge for cancelling sale - Hand.ngo 2.9 a) Exception to Sellers Obligation to Confirm. David Birdsall. Wanting to cancel sale on viagogo deleted1832113 10 Posted 6th Oct 2017 I put 2 tickets for sale on the website 2 days ago and it was sold after a few hours. To sell tickets, a Seller lists the tickets in the Site database. 1.1 Introduction. Jason Ridout, Listing number [protected] Sellers who commit to send tickets directly to viagogo are not required to confirm the order. I understand that there might be a reasonable transaction cost associated with cancelling a done sale and I am not trying to avoid it. After reading a lot of negative reviews, I had second thoughts. We take no responsibility for such issues. The title at the beginning of each paragraph of this Agreement is for reference purposes only and in no way defines, limits, construes or describes the scope or extent of such paragraph. 6.7 Third Party Information. Please use caution when using the Site and remember that there are risks of dealing with people acting under false pretences. Except as expressly stated otherwise, all notices to viagogo shall be sent through the email form provided on the Site under the Contact Us link. Why do my tickets have someone elses name on them? Once a ticket is posted, We strongly discourage posting that ticket for sale elsewhere. viagogo charge for cancelling sale viagogo charge for cancelling sale Posted at 07:21h in timber framing courses alberta by pastel silver overtone on brown hair You are responsible for maintaining the security of your username and password and You are responsible for any action taken under your username or password. If a Seller sends tickets that are not consecutive, but listed them as so, viagogo may charge the seller a replacement fee and other charges, as specified in Section 5. The revised version of this Agreement is automatically effective after it is initially posted on the Site. We will not allow You to buy or sell tickets before You have registered with Us. HAND Children are the Future. But is it legal for Viagogo to charge me such extortionate fees? 27th May 2017 - I emailed to ask about either a refund or access to new tickets if concert was relocated 3.3 Laws and Regulations. The event was cancelled for 25/6 due to s terror attack at the Manchester arena. If you are unable to deliver the tickets you sold, viagogo reserves the right to charge you the cost of finding comparable replacement tickets for the buyer. 2.8 Notification. Once We obtain an authorisation from the Buyer, We notify the Seller of the sale via email and/or telephone, and We confirm to the Seller that the Buyer is willing to pay the listed price, booking fees, delivery fees, and taxes on our fees. 9 Jun 2022 . Viagogo's terms and conditions offer a refund or a voucher worth 125% for cancelled events, but not if they are postponed. If You do post your ticket for sale on other marketplaces, you are required to remove your ticket from the Site immediately if your ticket sells elsewhere. 1.4 Modification. viagogo charge for cancelling sale - knewlogistics.com carel chaussures paris; have aston villa won the champions league; where does the electron flow that we measure with dcpip What is the viagogo complaint handling process? Once the Buyer finds a matching ticket, the Buyer notifies viagogo with an "offer" that the Buyer is willing to purchase the ticket. Login . Last year I put up a listing on Viagogo for 2 orchestral concert tickets. No tickets arrived so on 15.6.17 I rang to be very ridley told there were no tickets available and they had sent an refund & email on 13.6.17 (Of which I never recieved). I wrote to your office requesting refund under 14 days and was ignored. Your continued use of the Site and the Services following viagogo's posting of a revised Agreement will constitute Your acceptance of the revised Agreement. Why is the price printed on the ticket different to what I paid? 6.2 Waiver of Consequential Damages; Liability Limit. PLEASE CALL ME - DETAILS OF CANCELATION BELOW - I HAVE NOW LOST AROUND $1000 BECAUSE OF U GUYS NOT CALLING - I NEED YOU TO HELP AND PAY ME WHAT I AM OWED! Look forward to your response . Today I got a notification from my CC that Viagogo just charged me $197 for the cancellation of sales. viagogo charge for cancelling sale. Viagogo - Can I Stop Them Charging Me For Cancelling a Sale? Order Number [protected] I was directed to Viagogo site NOT an official site and find I have now paid $747-85 for tickets valued at $329. However, the Members are the sole decision-makers in finalising the sale or purchase of the Tickets. No, once your tickets sell, you cannot cancel the sale as the buyer is expecting to receive them. 6.6 No Agency. Once a ticket is posted, We strongly discourage posting that ticket for sale elsewhere. This comment was posted by a verified customer. Sellers will be able to see the service fee and taxes on our fees before completing the listing process and thereby committing to sell their tickets. Except as expressly stated otherwise, all notices to You shall be sent to the email address You provided to us during the registration process. viagogo charge for cancelling sale - jjbluesbar.com You acknowledge and agree that the foregoing disclaimers and limitations of liability represent reasonable allocations of risk, and that the pricing and other terms and conditions of this agreement reflect such allocations of risk. So; I went on the hunt again, and found some more decent(ish) tickets for the extortionate price of 500.44 ([protected]) with an absolutely absurd bookin fee, but again, I'm not here about the price, I'm here because, as you can probably guess, early this morning I received another email informing me that the purchase had AGAIN been cancelled. Viagogo - Can I Stop Them Charging Me For Cancelling a Sale? 2.3 Username and Password. 1.4 Modification. list of all forged in fire contestants; brothers taste of asia shut down; john o'mara gangster squad; In its FAQ for Can I cancel my sale? You agree not to include in your delivery to the Buyer any promotional or other commercial material that is not provided or approved by Us, other than a Tax invoice if relevant and if requested by the Buyer and viagogo . To sell your spare tickets: Click on the "Sell Tickets" button on the top right of the home page. You acknowledge and agree that (i) our patents, trade marks, trade names, service marks, copyrights and other intellectual property (collectively, "Intellectual Property") is and shall remain our sole property, and (ii) nothing in this agreement shall confer in You any right of ownership or license rights in our Intellectual Property. We were due to see Ricky Gervais at the Mayflower in Southampton today, Monday 19.6.17 at 7.30pm. The original face. I don't think you've got much to stand on here as you agreed to all of this as part of the service in trying to sell the tickets, I do think it's a little shady if they never told you how much the replacement cost fee would be prior to cancellation; Was there a warning prior to cancellation e.g. The thing that upsets me the most is the fact that I could have used a different website to buy the tickets, and right now I'd be going to my dream concert. viagogo charge for cancelling sale; blog Tech. Search for the event that you would like to sell tickets for. We may investigate complaints and violations of our policies. I've sold WC tickets more than a month ago and Viagogo doesn't pay me. viagogo does not take title to the underlying ticket and the actual transactions are between the Buyers and Sellers. As part of our listing guarantee, should the sale not be fulfilled, viagogo reserves the right to charge the cost incurred as a result of the order not being fulfilled. Welcome to viagogo's online ticket exchange (the "Site"). When We receive an offer by PayPal, We will obtain an authorization from the Buyer's PayPal account equal to the price, booking fees and delivery fees for the tickets. Additional information can be found in our FAQs and on the ticket details pages. All sales and bids are final. We take no responsibility for such issues. 6.4 Release. Tickets may be substituted with comparable or better seat locations with the Buyers approval. by Ethan More 2 months ago. Sellers can Report a Problem using the Report a Problem link on the online confirmation page. These Terms and Conditions (including any documents referred to in it) ("Agreement") list the terms of the agreement between you and viagogo Entertainment Inc ("viagogo" or "We" or "Us") for the buying and selling of tickets ("Tickets"), and all other services that We provide (the "Services"). We do not guarantee continuous, uninterrupted or secure access to our service, and operation of our Site may be interfered with by numerous factors outside of our control. The title at the beginning of each paragraph of this Agreement is for reference purposes only and in no way defines, limits, construes or describes the scope or extent of such paragraph. All sales are confirmed automatically, the Seller authorises viagogo and Paris Saint-Germain during the Listing process to de-activate the original ticket once it sells. Except for the express warranties stated in this agreement, viagogo provides the software, site and services on an "as is" basis and "as available" basis without any warranties of any kind. If You have a dispute with one or more members, You release viagogo and all affiliated companies, officers, directors, agents, parents, subsidiaries, legal representatives and employees from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such dispute. The Sellers ticket will be de-activated and a new ticket will be issued and sent to the Buyer in line with the agreement between viagogo and Paris Saint-Germain. Since the email said I had 48 hours to confirm the order I did not think I would need to post them today. I have taken reasonable steps with my phone calls and emails and have no in my view a helpful response to resolve this situation To register, You must provide your real name, address, phone number, and email address. The sale of stolen property on viagogo is strictly forbidden and violates local, country and international law. mrs browns boys show tickets - no tickets. the price it is sold for on the primary market). Why is the price printed on the ticket different to what I paid? You are not permitted to use this website other than for the following, private, non-commercial purposes: (i) viewing this website; (ii) buying and/or selling tickets on this website; (iii) viewing transaction details; and (iv) making use of other facilities that may be provided by this website. Order number: 9164448 As a Buyer, You grant Us permission to charge your credit card, debit card, PayPal account, or bank account for the purchase of the selected tickets. During the purchase process, there was some small print saying "+vat and fees", but it wasn't until after putting in all my credit card details that the fees were actually stated. I would like to have a break down of why this should cost so much and a POC for redress. 3.4 Indemnity. Except for the express warranties stated in this agreement, We provide the software, site and services on an "as is" basis and "as available" basis without any warranties of any kind. With pop up messages reading 'you are in a queue there are 11 in front of you' and 'hurry only 1% of tickets left' along with a 7 minute timer urging me to book the tickets quickly, I was convinced that this was the official website. Report a violation. Please note that service fee amounts may vary by event and are subject to VAT. 6.2 Waiver of Consequential Damages; Liability Limit. Email [protected]@gmail.com This includes, without limitation, material that announces a website or invites the Buyer to visit a website other than viagogo, catalogues, business cards, business reply cards, bookmarks, coupons, flyers, solicitations or other marketing or advertising material. Event Information Order ID: 9181945 Ticket(s): Section 145 1, Row 16, (2 Ticket(s)) Event: Adele Venue: ANZ Stadium (Stadium Australia) Date: 11 March 2017, 19:30 Please do not reply to this message, as this email address does not accept incoming email. Once We obtain an authorisation from the Buyer, We notify the Seller of the sale via email and/or telephone, and We confirm to the Seller that the Buyer is willing to pay the listed price, booking fees, delivery fees, and taxes on our fees. When We receive an offer by bank transfer, We will check to see if the bank account is valid. This Agreement (and all documents incorporated by reference) constitutes the entire agreement between the parties pertaining to the subject matter hereof and supersedes all prior agreements and understandings between the parties hereto with respect to the subject matter hereof, whether written or oral. The OP never checked properly on either of their accounts if the listings were cancelled. We will also add sales or value added tax on our fees as applicable. Including any such items constitutes a material breach of these terms and conditions. To list as a Seller, You must provide a valid credit or debit card. Can I pick up my tickets instead of having them shipped? 5.1 Investigations. You are responsible for maintaining the security of your username and password and You are responsible for any action taken under your username or password. If you have any further enquiries please visit our help centre. If the Seller is required to account for VAT (UK or other) on the sale of the ticket, the Seller should include the VAT (i.e., total) price when setting ticket prices on the website. viagogo charge for cancelling sale - akersmmm.com Wanting to cancel sale on viagogo | hotukdeals I entered the incorrect email when registering, how do I change it? By using this Site, You agree to accept such risks and agree that viagogo is not responsible for the acts or omissions of users on the Site. The use of automated systems or software to extract data from this website for commercial purposes, (screen scraping) is strictly prohibited. 5.4 Making Adjustments. Why can't I see my order or sale in my account? When You purchase tickets on viagogo, viagogo guarantees that You will receive the tickets You paid for in time for the event. Ticketing site Viagogo will have to sell all of StubHub's business outside North America to satisfy competition concerns. For all tickets You list as the Seller, You warrant that Your descriptions of the tickets accurately detail and describe the tickets offered for sale. You no longer need to deliver or drop off the tickets and you can disregard any previous communication received regarding this sale. At no time do We provide the Buyer's payment information to the Seller. 0. viagogo's liability to You or anyone else in any circumstance is limited to the lesser of (a) $250, and (b) the total value of all tickets and other items you bought and/or sold via viagogo during the action allegedly giving rise to liability. viagogo charge for cancelling sale - interiorstate.com I expect some advice/guidance from a customer service representative ASAP as I've put a very high level of effort and received significant financial backlash from securing these tickets. Please note, selling prices for tickets traded on viagogo may differ from their original face value (i.e. I immediately emailed them to say I wanted a refund when I realised how much the official tickets were still being sold for. a Split Payment transaction), we collect the payments within 24 hours of the first Buyer completing the transaction. Shouldn't someone be keeping track of sales and preventing things like this from happening? You agree that payments owing to You for sales made through this Site may be suspended or delayed and that We are not obligated to pay You for any sales if We have a good faith basis to believe such sales were unlawful or otherwise made in material violation of this agreement. Sellers have forty-eight (48) hours from the time of sale of the tickets to Report a Problem if they are unable to deliver the exact tickets listed for sale. Search. This is so we can promote the sale of tickets and items that You list for sale. This is a terrible service and will be going to the ombudsman if I do not get a satisfactory result of compensation. We may take any action that We deem appropriate in our sole discretion including without limitation issuing a warning, suspending or terminating service, denying access, removing a listing or recommending You edit a listing. When booking on viagogo, even when you select the amount of tickets you want e.g. You represent and warrant that any information You provide to us, to other members, or to visitors of the Site (a) is not false, inaccurate, misleading, obscene or defamatory; (b) is not fraudulent; (c) does not involve the sale of counterfeit or stolen items; (d) does not infringe any third party's copyright, patent, trademark, trade secret, rights of publicity or privacy, or other right; (e) does not violate any law, statute, ordinance or regulation, including without limitation those governing consumer protection, unfair competition, anti-discrimination or false advertising; and, (f) does not contain any viruses or any programming that is intended to damage, interfere with, intercept or expropriate any system, data or personal information. viagogo - Buy & Sell Concert, Sport & Theater Tickets Our liability to You or anyone else in any circumstance is limited to the lesser of (a) 200, and (b) the total value of all tickets and other items you bought and/or sold via the Site during the action allegedly giving rise to liability. Hi i am very annoyed and feel very let down by your team. hempcrete australia cost viagogo charge for cancelling sale. yahoo song song; jennifer oates daughter of warren oates; michelle robinson sid vicious wiki; jobs that make $60k a year without a degree; 310 east chicago street milwaukee, wi 53202; what is a midlife crisis for a woman; florida classic car show 2022. football managers without a . I put 2 tickets for sale on the website 2 days ago and it was sold after a few hours. This will be deducted from your next payment. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. You consent to the non-exclusive personal jurisdiction and venue of the courts of Delaware. viagogo charge for cancelling sale - oshawanewhome.ca it says No, once your tickets sell, you cannot cancel the sale as the buyer is expecting to receive them. We will not allow You to buy or sell tickets before You have registered with Us. Can I pick up my tickets instead of having them shipped? 2.10 Collecting Payment. By using this Site, You agree to accept such risks and agree that viagogo is not responsible for the acts or omissions of users on the Site. I haven't received an email confirming my order. Should you experience problems with your tickets on the day of the event you must contact viagogo within 48 hours of the incident to report the issue. 2.5 VAT on Seller Proceeds. We are not involved in the actual transactions between Buyers and Sellers. PREAMBLE If the listed ticket is not delivered, viagogo shall have the right to charge the Seller a replacement fee and other charges, as specified in Section 5. I only became aware of Viagogo bad practice when it was broadcast on New Zealand television. If the listed ticket is not delivered, viagogo shall have the right to charge the Seller a replacement fee and other charges, as specified in Section 5. Cancelling it so close to the event is not acceptable, as explained we are both self-employed and have taken the day off for this event. This was a missold ticket, not at all factual to the concert. I will never use this service again, and you need to remove the 100% guaranteed tickets as this is not correct. I just bought tickets (15th June 2017) for Cat Stevens in Auckland with Viagogo. This does not prevent us from varying these terms without reference to them. Why do my tickets have someone elses name on them? Except as expressly stated otherwise, all notices to viagogo shall be sent through the email form provided on the Site under the Contact Us link. I have contacted customer service more than a dozen times without specific answers. Invalid tickets are defined as anything where buyers are refused entry. Hello This is unacceptable practice and I will pursue this constantly until resolved. Is It Legal for Viagogo to Charge Me a Sellers Cancellation Fee? viagogo makes no warranty with respect to its software, any tickets, any event, the services viagogo provides, or that sellers or buyers will perform as promised, and viagogo expressly disclaims all such warranties, whether express, statutory or implied, including without limitation any warranties of quality, title, non-infringement of third party rights or fitness for a particular purpose. Viagogo 'refusing to refund fans' for gigs cancelled in pandemic it says. You also grant Us a non-exclusive, transferable, worldwide, paid-up, royalty-free right and license to reproduce, modify, adapt, publish and display on the Site and on the sites of our marketing partners your descriptions of tickets listed for sale. We will cooperate to ensure that violators are prosecuted to the fullest extent of the law. Viagogo lead me to believe that this was the official ticket seller for fleet foxes tickets as they came out at 10am yesterday morning. As you could not provide the tickets for your sale 9799872, we have had to cancel this. The revised version of this Agreement is automatically effective after it is initially posted on the Site. viagogo charge for cancelling sale. When asked what happens now as it was for people with learning disabilities so specialist transport & staffing had been arranged and paid for? In the rare instance that a problem arises and the original ticket Seller does not provide You with the tickets listed for sale, viagogo will, in its sole and absolute discretion, review comparably priced tickets and offer You replacement tickets at no additional cost, or viagogo will issue You a refund for the cost of the tickets. Please note, selling prices for tickets traded on viagogo may differ from their original face value (i.e. You represent and warrant that any information You provide to us, to other members, or to visitors of the Site (a) is not false, inaccurate, misleading, obscene or defamatory; (b) is not fraudulent; (c) does not involve the sale of counterfeit or stolen items; (d) does not infringe any third party's copyright, patent, trademark, trade secret, rights of publicity or privacy, or other right; (e) does not violate any law, statute, ordinance or regulation, including without limitation those governing consumer protection, unfair competition, anti-discrimination or false advertising; and, (f) does not contain any viruses or any programming that is intended to damage, interfere with, intercept or expropriate any system, data or personal information. Except as provided herein, You agree not to promote the sale of tickets posted on viagogo through any other site. The authorisation will remain on the Buyer's credit or debit card until the sale is completed or the order is cancelled.
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